Yes DuoPods M20 can connect to all the smartphone(Android and iOS) and devices which have Bluetooth connectivity.

Yes. DuoPods M20 can be connected to all laptops which have Bluetooth connectivity.

To get the best possible Bluetooth signal, follow this guidance:

• - Make sure the distance between your DuoPods and the paired device (such as the smartphone, tablet, computer) does not exceed 10 metres.
• - Make sure there is a direct line of sight between your DuoPods and the paired device. Ensure there are no structures that can block radio signals, such as walls and doors, between paired devices.

Earbuds inserted in the ear using in ear tips can become dirty over time due to body heat, sweat, or oil. Accumulated contamination may block the speaker and result in lower than normal volume.

We recommend that you regularly clean the ear tip using the following guidelines.

• - Remove the ear tip from the speaker/earbud.
• - Use a wash cloth dampened with warm water. Wipe the outer surface of the ear tip and let it air dry completely before the next use.
• - Use a cotton swab dampened with warm water to clean around the hole in the middle of the ear tip. Let it air dry completely before its next use.
• - Do not clean the speaker itself - clean only the ear tip.

General advice about care and hygiene

Do not handle the ear tips immediately after applying hand sanitisers, lotions, or sunscreen.

Try each different ear tips sizes to get the optimal fit (medium size is pre-mounted). The fit should feel tight and secure in your ear. Ensure the ear tips is firmly attached

Insert the earbud into your ear and rotate to fit comfortably. Ensure the microphone is pointing towards your mouth.

For optimum audio experience and fit, we recommend that you try each different ear-tip sizes. The fit should feel tight and secure in your ear.

The medium is pre-mounted on the earbuds. Ensure the ear-tip is firmly attached.